Kella 88 Privacy Policy — Your Data, Our Responsibility

Kella 88 is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you, and protecting it is both our ethical and legal responsibility. This privacy policy is more than a formality — it is a commitment of trust between us and you.

By registering, logging in, or using any service on kella 88, you confirm that you have read and agreed to this privacy policy. If you have any objections, please contact our support team before using the platform.

• This policy applies to both the kella 88 website and mobile app.
• Third-party services or links are governed by their own privacy policies.
• Any changes will be published on this page and communicated via email.

Kella 88 only collects the data necessary to operate the platform effectively. We do not gather excessive or irrelevant information.

Kella 88 uses collected data only for specific and legitimate purposes. We never misuse your information or use it beyond what has been consented to.

• Account Management: For registration, login, password reset, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and verify transactions.
• Customer Support: For resolving complaints, providing support, and general communication.
• Fraud Prevention: To detect suspicious activity and protect the platform.
• Responsible Gaming: To monitor gaming behavior and provide support where needed.
• Service Improvement: To improve platform quality and enhance the user experience.
• Marketing (with consent): To send you promotional offers with your consent.
• Legal Obligation: To comply with government regulations and regulatory authority requirements.

Kella 88 never sells your personal data to third parties for commercial purposes. However, limited information may be shared in certain circumstances:

• Payment Provider: To process transactions with approved payment processors including bKash and Nagad.
• Identity Verifier: With a licensed verification service provider to complete the KYC process.
• Legal Authority: When required to comply with a court order or government directive.
• Technology Partners: With technology providers that support platform operations, under strict confidentiality agreements.
• AML Authority: To the relevant authority under anti-money laundering regulations.

Kella 88 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

You can manage or delete cookies at any time from your browser settings. Note that disabling essential cookies may affect the functionality of certain services.

Kella 88 uses industry-leading technology to keep your data safe. Our security infrastructure is continuously updated and tested.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — they cannot be read by anyone directly.
• Server security is monitored automatically on a daily basis.
• Two-factor authentication (2FA) is available to help secure your account.
• Regular security audits and penetration testing are conducted.
• Data backups are stored on secure, encrypted servers.

Kella 88 does not retain your data longer than necessary. Once the purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Financial Transactions: Up to 7 years as required by law.
• Customer Support Logs: Up to 3 years after the issue is resolved.
• Analytics Data: In anonymized form for up to 2 years.
• KYC Documents: Up to 5 years after account closure (legal obligation).

Every kella 88 user has specific rights over their own data. We fully respect and uphold those rights.

Contact us to exercise any of these rights. We will respond within 30 days of receiving your request.

Kella 88 is strictly for individuals aged 18 and above. We never knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• If an underage account is identified, it will be closed immediately.
• Collected data will be securely deleted.
• If parents have any concerns, they can notify our support team.

Kella 88 reserves the right to update or amend this privacy policy as needed. Any changes will be published on this page, and registered users will be notified by email.

• Users will be notified at least 7 days before any significant changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Copies of previous versions are available upon request.
• The date of the most recent update will always be shown at the top of this page.